Problem:
Error message: Foxprow - An error has occurred in your software -.
This error generally will happen when you are  starting News of the Past, and if you click  the ignore button, you can continue using the program.

Other  problems:
System Freezes or missing information.
 
Background:
It is possible that the News of the Past program version is not compatible with the windows operating  system on your computer.
 
Spectrum Unlimited has two News of the Past programs  in the marketplace. A 16 bit version, and a 32 bit version. The 16 bit News of the Past  program is for windows 3.1. The 32 bit News of the Past program is for all other windows operating systems.

To identify the program you have, look at the icon  used to run News of the Past. If the icon has two human faces on it, you have the 16 bit version.  An orange fox icon indicates a 32 bit version.

If you need to upgrade the News of the Past program to a version compatible with your operating system, this can be done without charge if you purchased News of the Past within 90 days of a request for a free replacement program. Proof  of purchase is required. Send your proof of purchase to Spectrum Unlimited with your request for a replacement program.

Spectrum Unlimited's fax number is 415-647-7876. Mailing  address: Spectrum Unlimited, 2261 Market Street, #276, San Francisco CA 94114.